TECHNOLOGY INFORMATIONS

In order to succeed and combat the competitive online world, you need to maintain a good reputation online. A good reputation does not only require a good website design but a lot more to build confidence, to grow sales and ultimately leads to better revenues and higher profitability.

In today's Internet buzz nasty rumors, wrong opinions and incorrect news spread rapidly and if not taken timely action to handle the news properly, you may face a serious threat to your online business and credibility.

Here are some simple measures you can take to maintain your website's reputation:

1. Respond to customers

Being open and responsive to customers is an important part of creating a positive impression and managing your website's reputation. If someone asks you a question, answer it there or through e-mail. Be quick in addressing your customer issues before the word spreads.

2. Answer the negative comments humbly

Be real, not everyone is satisfied with your work and services. If these people are among the ones spreading negative comments about you for whatever reason like delayed service or unfriendly attitude, answer them instantly to terminate the issue right there!

Be very polite when putting your point of view in front of such people and you'll sure succeed in saving your reputation. Answering negative remarks modestly can be a great way of turning a bad situation into positive one.

3. Create official online profiles

Create your own platform for users to share their experiences they've had with you. Create your own profiles and websites complete with the kind of information you actually want to be available about you. Let users communicate with each other and comment about your products or services, whether positive or negative.

4. Report stolen material from you

It's very well possible that online competitors may steal material from your website to increase their ranking and traffic. This may lose your credibility among your users, making you "not-so-unique" in their eyes. To control such theft, you can report their site through strict action.

5. Write blogs

Writing blog posts are extremely effective in promoting your business. Through blog reviews and blog comments, you even increase your chance of getting high traffic volumes to your website.

If you or any of the experts in your business have important knowledge like instructions, guidelines, tips and trick that can be useful for the users, share them through writing blog posts, let say you write blog for "basic tips for web design". This will greatly enhance your online reputation.

6. Optimize For Search Engines

Majority of the internet users accept results from Google searches or any other search engine as highly credible. Therefore, to maintain a good website reputation, don't forget to optimize your website. You can consult professional search engine optimization services for this purpose.

7. Using the social media

Setting up social media networks in order to maintain your website's online reputation is a great thought. To begin with, set up your profiles on Twitter, LinkedIn, Facebook and MySpace. Once you have your accounts setup, you will need to do the following things:

- Create a complete profile by putting all the information
- Engage and Interact with the members
- Monitor comments for both positive and negative remarks

You might have spend good time and money for your website design and building up your website's good reputation, so it's important not to let anyone drag it through the mud. Follow the above given tips to maintain your positive reputation among the online community. 

Author: James Parker is a marketing specialist and IT consultant working in diverse domains of IT. He has also worked with some Web design and web development and Web design Firms. He can be approached at jamesparker.cdz@gmail.com. 

In several key respects, the Android platform has almost caught up to the iPhone, according to new statistics from comScore. There are still a lot more iPhones floating around in the great, wide world, of course, but otherwise, Android's doing extremely well.

Let's start with the table below. It illustrates that, more than the average smartphone user, Android users do a lot of things other than talk. This is important since it could mean that Android devices aren't becoming buy-and-forget paperweights; owners actually enjoy using them.

And indeed, Android's numbers are almost neck-and-neck with Apple's.

Then there's the simple matter of what people have said they intend to buy. A comScore statement reported, "[O]f those American consumers in the market for a smartphone, 17 percent are considering the purchase of an android-supported device in next three months, compared to 20 percent indicating they plan to purchase an iPhone."

So again, Android's almost caught up with the iPhone.

Given a few more months and the release of another Android device or two, it's not hard to imagine that we'll see a tie or new leader.

Android and iPhone Users Consume More Mobile Media than Average Smartphone User

Although Android’s share of the smartphone market is relatively small, it has quickly doubled in the past year to 3.5 percent in October 2009. Understanding the mobile media behavior of Android users highlights why operators and media companies might embrace the platform and fuel its growth. An analysis of mobile media consumption on smartphones revealed that users of both Apple and Android-supported devices were more likely to engage with mobile media than an average smartphone user. Users of the Apple iPhone were most likely to consume mobile media, with 94 percent of users doing so in September 2009, while 92 percent of Android device users, predominantly T-Mobile G1 users, engaged in mobile media activities, 12 percentage points higher than an average smartphone user.

Apple and Android users were equally likely to engage with news via their browser and nearly identical in their mobile application engagement. Email was the only major activity in which iPhone users (87 percent) were far more likely to participate than Android users (63 percent). Overall, these data suggest that Android users will behave more like iPhone users than other smartphone users.Mobile Media Consumption by Operating System
(Percent of Operating System Users)
Three Month Average Ending September 2009
United States
Source: comScore MobiLens
Operating System Penetration by Media Category

Mobile         Media        Email        News/Info Browser Any App Social Networking Instant Messenger
Apple           94%          87%         80%          83%       58%        43%
Android        92%          63%         80%          82%       52%        46%
Smartphone  80%          70%         65%          59%       43%         37%
Non-Smartphone 26%   12%         14%          13%         8%        10%


17 Percent of Consumers in the Market for Smartphones Plan to Buy Android-Supported Device

Google’s Android platform has continued to gain awareness among U.S. consumers. In August 2009, just 22 percent of mobile users had heard of the Android, while in November 2009 this figure had reached 37 percent, largely prompted by the Verizon Droid advertising campaign launched in the fall. The comScore study found that not only is general awareness increasing about Android, but intent to purchase an Android-supported device is also increasing among mobile phone users.

When mobile users were asked in November which phone they planned to buy in the next three months, 17 percent of respondents in the market for a new smartphone said they planned to purchase an Android-supported device, with 8 percent of those planning to purchase a Verizon Droid, compared to 20 percent of respondents who said they planned to purchase an iPhone during that same time period. In comparison, when survey respondents answered this same question in August 2009, only 7 percent indicated an intent to purchase either the T-Mobile G1 or the T-Mobile MyTouch -- which were the only Android-supported phones available at the time -- while 21 percent of respondents planned to purchase an iPhone in the next three months.

Report from : comScore Releases New Report

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